Privacy policy

01Introduction

Kalki AI Trade ("Kalki", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit kalkiai.trade, use our trading platform, or otherwise interact with our services.

02Information we collect

• Identification data — name, email, mobile number, country of residence, and (where required for KYC) government identification documents.
• Financial data — exchange API credentials (read & trade scope only), transaction history limited to the activity Kalki executes on your behalf, and performance settlement records.
• Technical data — IP address, browser type, device identifiers, time zone, and pages visited.
• Communication data — messages exchanged via email, WhatsApp, Telegram, or the contact form on this website.

03How we use your information

• To create and manage your trading account and complete required KYC verification.
• To execute and monitor AI-driven trades on the exchange accounts you have linked.
• To send service updates, performance reports, and important security notices.
• To improve our AI models, detect fraud, and comply with applicable regulations.
• To respond to customer support enquiries and onboarding requests.

04How we share your information

We do not sell your personal data. We share limited information only with trusted service providers that help us operate the platform — including cloud infrastructure, KYC providers, payment processors, and analytics vendors — all under strict confidentiality agreements. We may also disclose information when required by law or to protect the integrity of the platform.

05Exchange API keys & fund security

Kalki AI Trade connects to your exchange account via read-only and trade-only API keys. We can place trades but cannot withdraw or transfer your funds. Your principal remains under your custody on your exchange of choice (Binance, OKX, KuCoin, Bybit, Bitget, Kraken, HyperLiquid). API keys are encrypted at rest and never exposed to staff or third parties.

06Data retention

We retain personal data only as long as necessary to provide our services and comply with legal obligations. Trading records and KYC documents are kept for the duration mandated by anti-money-laundering regulations, after which they are securely deleted.

07Your rights

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate or incomplete data.
• Erasure — request deletion of your data, subject to legal retention obligations.
• Restriction & objection — limit how we process your data.
• Data portability — receive your data in a structured, machine-readable format.

08Security measures

We use enterprise-grade encryption (TLS in transit, AES-256 at rest), dedicated infrastructure hosted in Tier-IV data centres, role-based access controls, and continuous monitoring to safeguard your information. No system is impenetrable, but we follow industry best practices and regularly audit our security posture.

09International transfers

Kalki AI Trade operates infrastructure across multiple jurisdictions. By using our services, you consent to the transfer of your information to countries outside your country of residence where data protection laws may differ. We ensure appropriate safeguards are in place for any such transfers.

10Cookies & analytics

kalkiai.trade uses essential cookies to provide site functionality and limited analytics cookies (e.g., page-view counts) to improve our content. We do not run third-party advertising trackers.

11Changes to this policy

We may update this Privacy Policy from time to time. Any material changes will be communicated via email or a prominent notice on the website. The "Last updated" date at the top of the page indicates the most recent revision.

12Contact us

For any privacy-related question, request, or complaint, please reach out to support@kalkiai.trade. We aim to respond to all enquiries within five business days.